Dealers, sign up or sign in to get training assets, exclusive deals & request sample chairs:

Features Good Ergonomic Chairs Should Possess

Ergonomics, also known as human engineering, is the science of refining the design of products and optimizing them for human use. In the workplace, this process can remove risk factors that lead to musculoskeletal injuries, allowing for improved human performance and productivity.


 An ergonomic chair is designed to take into account considerations such as posture, support, comfort and health to best aid the human body. Here are several features a good ergonomic chair should possess — especially in a 24-hour intensive-use environment: 

  • Adjustable seat height: Office chair seat height should be easily adjustable, since the position of your body changes throughout the day. Some individual users may be taller than others, so an adjustable feature facilitates customization. Seat heights that range from 16 to 21 inches tend to work for most users. The optimal seat height should let you place your feet flat on the floor.
  • Swivel tilt: The swivel feature on an office chair helps ease the tension caused by twisting your body at your desk or workstation. A good ergonomic chair will allow the seat to tilt for correct positioning of the pelvis. Easy rotation also enables users to reach areas of their desk without straining.
  • Lumbar support: The lumbar spine has a natural inward curve. Prolonged sitting without support can lead to slouching, which strains the lower spine and pelvis. Lumbar support is perhaps one of the most essential ergonomic chair features that encourages proper posture.
  • Headrests: A headrest can be particularly beneficial for those who suffer from back problems or need extra head or neck support. Headrests reduce tension in the shoulders and upper torso.
  • Materials: Office chair materials should be comfortable and not cause the user’s back to sweat. High-end ergonomic chairs are typically made with leather or velvet.
  • Armrests: This feature helps reduce tension in the upper body and allows the shoulders to relax. Adjustable armrests are the most ideal, since they can decrease the chance of slouching in your chair. The armrest feature also helps align elbow and wrist to better relieve strain. Armrests can be lowered so you can pull your chair closer to achieve a comfortable sitting position.

Choosing an ergonomic office chair in the workplace can help you significantly reduce the chances of developing long-term injuries. This specific style of chair conforms to your body’s shape, keeps joints and tissues in an optimal neutral position, and is customizable to fit each user’s needs. 

Ergonomic chairs in 24/7 intensive-use environments can:

  • Reduce musculoskeletal disorders
  • Improve posture
  • Lessen back and leg pain
  • Decrease neck strain
  • Improve productivity in the workplace
  • Reduce user stress
  • Increase engagement

It’s important to implement ergonomic principles in 24/7 environments such as call centers. Employees spend long shifts in prolonged sitting positions while on the phone. Chairs need to be comfortable and adaptable so they can adjust to every individual’s size and shape. 


Intensive-use office chairs are a smart investment that don’t need to be replaced as often as traditional chairs. They can improve the quality of an intensive-use workspace, offer the support and functionality for better work performance, and reduce the amount of sick days taken by employees.


Concept Seating Office Chairs

At Concept Seating, we provide office chairs with ergonomic features that can improve the quality of an intensive-use workspace. We offer a wide variety of 24/7 seating solutions that are ideal for 911 centers, control rooms, fire and EMC facilities, process control environments, and more. A Concept Seating chair provides the physical support for high-stress, round-the-clock workplaces so that employees can focus.


Contact us today to learn more about our 24/7 seating options.