Honoring 911 Telecommunicators

The Golden Headset Award highlights the extraordinary work of public safety workers. The job is difficult but lives are saved every day by their efforts. The quarterly award recognizes dispatchers who have gone above and beyond the call of duty to help someone.

Golden Headset Quick Facts

• Peer nominated via the form below
• Winners are selected via a peer advisory board based on their ability to demonstrate the following among their internal team, the public safety industry, their community, and/or caller(s):
  • Impact
  • Leadership
  • Ability to encourage positivity
• Winners receive an award and a gift card
• The award started in 2022 as a joint partnership between Concept Seating and The Denise Amber Lee Foundation, whose mission is to support and promoted public safety through uniform training, standardized protocols, quality assurance, and technological advances. The Foundation was founded in memory of Denise Amber Lee.
• Follow The Golden Headset on Facebook for all the latest news.

Congratulations to our Past Winners

2024 Q1: Zachary Criscione

2023 Q4: Kyle Gunnells

2023 Q3: Kathy Valencia

2024 Award Schedule

First Quarter

Nomination Deadline: Monday, January 15, 2024

Winner Announced: Wednesday, March 13, 2024

Second Quarter

Nomination Deadline: Monday, April 15, 2024

Winner Announced: Thursday, June 13, 2024

Third Quarter

Nomination Deadline: Monday, July 15, 2024

Winner Announced: Monday, September 16, 2024

Fourth Quarter

Nomination Deadline: Tuesday, October 15, 2024

Winner Announced: Monday, December 16, 2024